FAQ

THERES NO TURNING BACK...
Australia’s up and coming one stop shop for all boutique and cult movie labels!
Bringing countless items from various labels around the world, all to save you money and time!
SHIPPING
We currently offer shipping of goods to Australia and more recently, New Zealand. You can find shipping times, pricing and packing information in our ‘SHIPPING’ section at the top of the page in the category section.
BLU RAY AND DVD REGIONS
If an item does not play on a standard Australian Blu-Ray Player, instead needing a Region Free Player to work, the item's description will state what Region it is (eg. Region A). If the item does in fact work on an Australian Player, it will not say anything.
Be sure you can play the discs you purchase from us before you order them!
This is extremely important as many of the items I sell are imported via distributors around the world.
DVD
REGION 1: USA and Canada (NTSC)
REGION 2: Europe (PAL), Japan (NTSC), South Africa, Middle East
REGION 3: South-East Asia (primarily NTSC)
REGION 4: Central and South America (NTSC), Australia (PAL), New Zealand (PAL)
REGION 5: Former Soviet Union, India, Pakistan, Africa (primarily NTSC)
REGION 6: China (primarily NTSC)
BLU-RAY
Region A: North America, Central America, South America, Japan, Taiwan, North Korea, South Korea, Hong Kong and Southeast Asia.
Region B: Europe, Greenland, French territories, Middle East, Africa, Australia and New Zealand.
Region C: India, Bangladesh, Nepal, Mainland China, Pakistan, Russia, Central and South Asia.
Please note that even when import Blu-Rays are all region, not all special features will play on all players.
RETURNS
All sales are final EXCEPT for noticeable damage or defective discs.
Defective discs can be exchanged for the same title only (if item is not in stock, a refund will be needed). We will not take back titles that will not play in your player due to PAL or regional coding. See region coding above before purchasing any items.
Furthermore, we are aware that many of these ‘modified’ and ‘region free’ players are very temperamental. When possible, please try the disc in another player before contacting us for a return.
Shipping costs are non-refundable.
ADDING TO ORDER
We do add to orders, as long as you can let us know in time before we ship!
To do this, simply email us as soon as possible at dvddeadend@gmail.com and let us know which item/s you wish to add. Or, use code ADDTO at checkout! More information on how to purchase the item/s will be provided via communication.
SLIPCOVERS & OOP
Yes, we all love Slipcovers and Out of Print stuff that can be hard to get...
When an item is added to the DeadEndDVD store that includes a slipcover or is considered out of print via reputable sites and sources, we will be sure to let you know via the title of the actual item.
Look for the '[SLIPCOVER]' branding at the end of an item's title which will confirm that a certain title does in fact come with a slipcover.
Look for the '[OOP]' branding at the end of an item's title which will confirm that a certain title is, in fact, rare and out of print (which might mean it won't last very long on the site).
For example; 'Blood Hook Vinegar Syndrome Blu-Ray [NEW] [OOP] [SLIPCOVER]'